Our innovative and comprehensive Property Management Platform. Provide your residents with 24/7 online management and concierges services while streamlining your operations and cutting your labor and operational costs.

Bring your community together

ActiveBuilding’s Resident Portal includes all the tools and features you need to manage your property in an easy and cost effective way. The system is built around 3 major components: A full communication platform to enable easy communication between managers and residents. Process automation to streamline all your property’s operations, including digitizing all the forms you are currently using. And last, a set of community enabling tools to connect your residents together. Please see a list of the main features in each component below.

To learn more about The Resident Portal and what it can do for your property simply request a personal demonstration.

Communication

Stay in-touch with your community using various communication channels. From mass-messaging, to surveys, voice broadcasts, message boards, and even post announcements to  your dedicated Lobby Screen Display.

Room Reservations

Accept and manage reservations for shared building rooms such as screening rooms, game rooms, guest suites, and more.

Maintenance Requests

Residents submit maintenance requests via the online service. Once a request is received it is tracked and assigned for resolution according to your settings. Updates and issues are communicated instantly to the resident. Additionally, management has access to high level analytics that provide information and trends around request categories, resolution times, resident satisfaction rates, and more.

Payments Center

Collect rent or maintenance/common charges online, saving on paper and lost time from check processing. The bill may include additional individual charges and can be presented to the resident automatically every month, in an online bill with your building/company logo. Reports can be exported to popular accounting software packages.

Package Tracking

Our robust package tracking system enables you or your staff to quickly and easily log packages into and sign packages out of our system.

Permission to Enter

Residents can update and maintain permissions to enter for guests who have specific access to their unit. Only the front desk and management have access to the permission to enter list and will use it to authorize entry of guests to particular units. Permissions to enter can include an image of guest as well as key access permission.