ActiveBuilding LLC (“ActiveBuilding”) has created this
privacy statement ("Statement") in order to demonstrate our commitment
to customer privacy. Privacy on the ActiveBuilding website (the "Site")
is important to us. Because we gather important information from our
customers, we have established this Statement as a means to communicate
our information gathering and dissemination practices. We reserve the
right to change this Statement and will provide notification of the
change to our existing customers whenever a change is made.
Collected
Information. We require customers who register to use the services
offered on our Site (collectively, the "Service") to give us contact
information, such as their name, company name, address, phone number,
and email address, and billing information, such as billing name and
address, bank account number, routing number and credit card number.
ActiveBuilding
uses the information that we collect to setup the Service for
individuals and their organizations. We may also use the information to
contact customers to further discuss interest in our company, the
Service that we provide, and to send information regarding our company
or partners, such as promotions and events. Customers are also asked to
provide an email address when registering for the Service, in order to
receive a username and password. We may also email information regarding
updates to the Service or company, and will send a customer newsletter
periodically. Customer email addresses and any personal customer
information will not be distributed or shared with third parties.
Except
as we explicitly state at the time we request information, we do not
disclose to third parties the information provided. All financial and
billing information that we collect through the Site is used solely to
check the qualifications of prospective customers and to bill for the
Service. This billing information is not used by ActiveBuilding for
marketing or promotional purposes. ActiveBuilding uses a third-party
intermediary to manage the payment processing. This intermediary is
solely a link in the distribution chain, and is not permitted to store,
retain, or use the information provided, except for the sole purpose of
payment processing.
Customers of the Service will be using the
Site to host data and information ("Data"). ActiveBuilding will not
review, share, distribute, print, or reference any such Data except as
may be required by law. Individual records may at times be viewed or
accessed only for the purpose of resolving a problem, support issue, or
as may be required by law. Of course, customers are responsible for
maintaining the confidentiality and security of their user registration
and password.
ActiveBuilding may also collect certain information
from visitors to and customers of the Site, such as Internet addresses.
This information is logged to help diagnose technical problems, and to
administer our Site in order to constantly improve the quality of the
Service. We may also track and analyze non-identifying and aggregate
usage and volume statistical information from our visitors and customers
and provide such information to third parties.
Updating
Information. Customers can update or remove their personal
information and billing information at any time by logging into the Site
and editing their information within the Admin section. Customers can
view their updated profile to confirm their edits have been made.
Opt-Out
Policy. Customers can opt out of being contacted by us, or
receiving information from us regarding our products, services or
partners, at any time by sending an email to
support(at)ActiveBuilding(dot)com.
Cookies. When customers
use our Service, our Web server sends a cookie to their computer.
Cookies are files that Web browsers place on a computer's hard drive and
are used to tell us whether customers and visitors have visited the
Site previously.
Cookies come in two flavors: session and
persistent-based. Session cookies exist only during an online session.
They disappear from the computer when a user closes her browser software
or turns off her computer. Persistent cookies, unlike session cookies,
remain on the computer even after a user closes her browser or turns off
her computer. Standing alone, cookies do not identify users personally.
They merely recognize a user’s browser. Users remain anonymous to
ActiveBuilding unless they choose to identify themselves to
ActiveBuilding, either by responding to a promotional offer, registering
for a free trial or signing up for the Service.
ActiveBuilding
uses session cookies containing encrypted information to allow the
system to uniquely identify our customers while they are logged in. This
information allows ActiveBuilding to process online transactions and
requests. Session cookies help us identify our customers after they have
logged in and are therefore required to use the Service. ActiveBuilding
uses persistent cookies to identify when an anonymous visitor returns
to our Site. We are especially careful about the security and
confidentiality of the information stored in persistent cookies. For
example, we do not store account numbers or passwords in persistent
cookies. Customers who disable their browser’s ability to accept cookies
will be able to browse our Site but will not be able to use our
Service.
Third-Party Cookies. ActiveBuilding may engage
third parties to track and analyze non-personally identifiable usage and
volume statistical information from visitors to our website to help us
administer our website and improve its quality. Such third parties may
use cookies to help track visitor behavior. Such cookies will not be
used to associate individual website visitors to any personally
identifiable information. All data collected by such third parties on
behalf of ActiveBuilding is used only to provide us with information on
site usage and is not shared with any other third parties.
Additional
Information. Questions regarding this Statement or the practices of
this Site should be directed by email to
support(at)ActiveBuilding(dot)com ( support@ActiveBuilding.comThis
e-mail address is being protected from spambots. You need JavaScript
enabled to view it) or by regular mail addressed to Active Building LLC,
Attn: Privacy, 24 Roy St #428, Seattle, WA 98109.