Posted on Tue, Jan 31, 2012
In addition to, or instead of, showing packages for residents on your Lobby Display Screen, you can now add slides to display additional content. Select from pre-made slides or upload custom slides for your community.
Posted on Tue, Jan 31, 2012
Your ActiveBuilding community portal now makes it even easier to communicate with your residents. If a resident has been invited to create an account and their email address is in the portal, they will receive certain email notifications without having to register. These email notifications include:
- Mass and personal messages
- New packages
- New Permission to Enter (Guest Permission) forms
Posted on Tue, Jan 31, 2012
If you are looking for a way to communicate with residents in real-time, you can now enable the Chat feature in your ActiveBuilding portal. Much like Facebook chat, each active user on your community portal can chat with each other, or choose to disable the chat feature for themselves. To use Chat in ActiveBuilding, an Admin staff user must enable the feature in your Application Settings.
Posted on Tue, Jan 31, 2012
Your residents love the convenient email notifications your ActiveBuilding portal sends out. Now they have the option of receiving certain noficiations as text messages too. By enabling SMS notifications in their account, they can find out by text if they have a package waiting or if their is an update to their service request. Please note that each resident must enable SMS notifications themselves because they are required to verify their phone number. More notifications will be available by text in the future.
Posted on Tue, Jan 31, 2012
We now offer integration with Google Translate for your residents who are not native English speakers. At the bottom of the login page and each page within the portal you will find a drop-down box with over 50 languages to choose from, which translates the entire site.
As you work to get more residents signed up on the portal, let them know that this feature is now available if they are hesitant to register due to language barriers.
Posted on Tue, Jan 31, 2012
Reduce the number of binders and papers you have in your office by trading out your current Key Log for ActiveBuilding's new online key tracking feature. Simply release the key and enter the recipient's information, with the option of capturing their signature and even their picture via webcam. Staff users with Admin access can turn on this feature in your portal's Application Settings.
Posted on Tue, Jan 31, 2012
To help make your portal a great resource and "one-stop shop" for residents, you can now add custom links on your community portal. Under the "My Community" tab, select "Community Links" and click the "Add New Link" button. There are no restrictions as to what or how many links you want to add. You can also select up to three of your Community Links as "Featured Links" to be permanently displayed on the homepage of your portal.
Need some ideas? Some of the most popular websites we see added include:
- Fandango
- OpenTable
- Groupon
- Living Social
- Public Transportation
- GrubHub
- Facebook
- Twitter
- Yelp
- MyActiveOffers.com
- Traffic.com
- Zipcar
- Affiliated businesses (restaurants, dry cleaners, car services, etc)
Posted on Tue, Jan 31, 2012
To help make your portal a great resource and "one-stop shop" for residents, you can now add custom links on your community portal. Under the "My Community" tab, select "Community Links" and click the "Add New Link" button. There are no restrictions as to what or how many links you want to add. You can also select up to three of your Community Links as "Featured Links" to be permanently displayed on the homepage of your portal.
Posted on Tue, Jan 31, 2012
Staff users with Admin access now have the ability to customize the login page for your portal. Under your Application Settings, start in the "Look & Feel" tab. In addition to uploading your property logo, you can upload up to four property & community images that will rotate on the login page of your portal. Please note that there are specific size requirements for the images, so if you need any help you can contact support@activebuilding.com.
Under the "Social Media" tab you can connect Facebook, Twitter, and other media accounts for your property. Additionally, when you upload documents and add events to your portal, you can choose to make them visible on the login page. Please view this instructional video to learn more about changing the look and feel of your community portal:
Posted on Tue, Jan 31, 2012
You can now customize your Permission to Enter (Authorized Guest) form with your property's disclaimer when adding guests. Staff users with Admin access can update the form in your portal's Application Settings.